Privacy Policy
Last updated: 26 October 2026
This Privacy Policy explains how Lotus Developers ("we", "us", "our") collects, uses and protects the personal information you share with us through the Lotus Aquaria website (the "Website"). By using the Website or submitting an enquiry, you agree to the practices described here.
1. Information we collect
When you submit an enquiry or brochure request, we collect:
- Your name and phone number
- Your email address, if you choose to provide it
- Any message you write, and the configuration you are interested in
We also automatically record limited technical information with each enquiry: the page you submitted from, campaign (UTM) parameters, your IP address, browser type and the date and time of submission.
2. How we use your information
- To respond to your enquiry and share project details, pricing, brochures and site-visit information
- To contact you by phone call, SMS, email or WhatsApp about Lotus Aquaria and other Lotus Developers projects
- To understand which marketing campaigns bring visitors to the Website
- To prevent spam, fraud and misuse of the Website
- To meet our legal and regulatory obligations
3. Consent to be contacted
By submitting a form on the Website, you authorise Lotus Developers and its authorised representatives to contact you via call, SMS, email or WhatsApp, even if your number is registered on the National Do Not Call (DND) registry. You may withdraw this consent at any time (see section 8).
4. Sharing of information
We do not sell or rent your personal information. We may share it only with:
- Our sales team, channel partners and relationship managers working on the project
- Service providers who help us run the Website, host data and send communications, under confidentiality obligations
- Government or regulatory authorities where required by law
5. Cookies and third-party services
The Website uses essential session cookies and browser storage to process forms and prevent spam. We use Google Tag Manager to load analytics and advertising tags, which may set cookies to measure visits, campaign performance and enquiries. Pages also load fonts from Google Fonts and an embedded Google Map. These services may collect technical data under Google's own privacy policy. You can block or delete cookies in your browser settings.
6. Data security and retention
We use reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure. We keep enquiry data only for as long as needed for the purposes above or as required by law.
7. Your rights
In line with the Digital Personal Data Protection Act, 2023 and other applicable Indian laws, you may request access to, correction of, or deletion of your personal information, and withdraw your consent to communications.
8. Contact us
For any privacy questions or requests, use the enquiry form on our website. We will respond within a reasonable time.
9. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.